ATG Entertainment

01. Findings

There is insufficient public data regarding ATG Entertainment's cybersecurity posture, compliance certifications, or incident response procedures ^[11]. The provided sources do not contain a vendor trust center, SOC 2 reports, or ISO certifications for ATG ^[11]. The company's privacy policy notes that it collects personal data, payment methods, and ticket purchase details from third-party e-commerce platforms ^[11]. The absence of transparent security documentation combined with a recent payment card data incident creates significant visibility gaps for enterprise risk assessments ^[14].

02. Events

• [breach] Payment Card Data Incident

  A cyber incident identified on April 17, 2026, potentially affected payment card details for purchases made during a small window.

  Apr 17, 2026, 12:00 AM · Source

• [legal] Class Action Settlement Over Hidden Fees

  ATG Tickets US LLC agreed to pay $997,380 to resolve a lawsuit alleging failure to timely disclose order processing fees.

  Aug 7, 2025, 12:00 AM · Source

Deterministic outside-in checks run directly against the vendor's domain - not inferred from press or marketing pages.

Last observed: Aug 12, 2026, 08:11 PM

• TLS certificate

  Certificate expires in 73 days

  infoPass

• Security headers

  2/6 security headers present

  highFail

• Email authentication (SPF / DMARC)

  highFail

04. Company

ATG Entertainment is a major international live entertainment organization founded in 1992 ^[1]. The company owns, operates, or programs over 70 venues across the UK, US, Spain, and Germany ^[2]. It employs approximately 11,000 people globally ^[3]. The US subsidiary, ATG Entertainment USA, is headquartered in New York and employs between 201 and 500 staff ^[4]. The company received a private equity funding round in October 2013 ^[5]. Key leadership includes Chief Executive Melanie Smith and Chief Financial Officer John Oldcorn ^[6].

05. Product

ATG operates a leading ticketing platform, ATGtickets.com, which processes more than 18 million tickets annually for musicals, plays, concerts, and comedy shows ^[7]. The platform attracts over 55 million unique visitors each year ^[8]. The company also offers a dedicated mobile application for iPhone users to purchase tickets, access pre-theater experiences, and manage in-seat orders ^[9]. ATG presents over 15,000 live performances yearly through its in-house production companies and third-party partnerships ^[10].

06. Recent News

ATG Tickets US LLC agreed to a $997,380 settlement to resolve a class action lawsuit alleging the illegal concealment of order processing fees during ticket purchases ^[12]. The settlement requires the company to alter its purchasing process on specific venue websites, with a court hearing scheduled for October 2025 ^[13]. Additionally, a cyber incident was identified on April 17, 2026, which may have compromised payment card details for transactions made during a limited window ^[14]. Customer satisfaction remains relatively high, with a TrustScore of 4.5 out of 5 ^[15].

08. Vendor response

Content in this section is vendor-supplied and does not alter Vendorisk.ai's risk tier or evaluation.

09. Assessment history

1. 8/12/2026, 8:11:21 PM · High · 100

Risk delta is hidden until two stored snapshots can be compared.

10. Targeted questions

11. Sources

1. [1] ATG Entertainment is a major international live entertainment organization founded in 1992. ATG Tickets - Crunchbase Company Profile & Funding
2. [2] The company owns, operates, or programs over 70 venues across the UK, US, Spain, and Germany. ATG Entertainment
3. [3] It employs approximately 11,000 people globally. ATG Entertainment
4. [4] The US subsidiary, ATG Entertainment USA, is headquartered in New York and employs between 201 and 500 staff. ATG Entertainment USA
5. [5] The company received a private equity funding round in October 2013. ATG Tickets - 2026 Company Profile & Team
6. [6] Key leadership includes Chief Executive Melanie Smith and Chief Financial Officer John Oldcorn. ATG Entertainment
7. [7] ATG operates a leading ticketing platform, ATGtickets.com, which processes more than 18 million tickets annually for musicals, plays, concerts, and comedy shows. ATG Entertainment - Passion Behind Performance
8. The platform attracts over 55 million unique visitors each year.